Synology DX1215 User's Guide download pdf (Page 25)

number when asking for such assistance.  For

warrantyclaims,Customermustreturnthecomplete

Product to Synology in accordance with this Section

2.3 to be eligible for coverage under this Warranty.

AnyProductreturnedwithoutan RMA number,or

any Product thathas beendisassembled (except

under the direction of Synology) will be refused and

returnedtoCustomeratCustomer's expense.Any

Product that has been assigned a RMA number

must bereturnedin the same condition as itwas

receivedfromSynology to theaddressdesignated

bySynology,freightpre-paid,inpackagingsufcient

toprotectthecontents thereof andwith the RMA

numberprominentlydisplayedontheoutsideofthe

box.Customerisresponsibleforinsuranceandrisk

oflosswithrespecttoreturneditemsuntiltheyare

properlyreceivedby Synology.A Product issued

aRMAnumbermustbereturnedwithinfteen(15)

daysafterissuanceoftheapplicableRMAnumber.

2.4 Replacement by Synology.

If Synology

elects to replace any Product under this Warranty

set forth in Section 2.1, then Synology will ship a

replacement Product at Synology's expense via

the shipping method selected by Synology after

receiptof the nonconforming Product returned

in accordance with Section 2.3 and validation by

SynologythattheProductdoesnot conformtothe

warranty. Insomecountries, Synology may at its

own discretionapply the Synology Replacement

Service to certain Products, through which Synology

willshipareplacementProducttoCustomerbefore

itsreceiptofthenonconformingProductreturnedby

Customer(“SynologyReplacementService”).

2.5 Support.

During the Warranty Period,

Synologywill make available to Customer the

support services. Following the expiration of the

applicable Warranty Period, support for Products

may be available from Synology upon written

request.

2.6 Exclusions.

The foregoing warranties and

warranty obligations do not apply to any Product

that(a)hasbeeninstalledorusedinamannernot

speciedordescribedintheProductspecications;

(b)hasbeenrepaired,modiedoralteredbyanyone

other thanSynology or its agentordesignee;(c)

hasbeeninanywaymisused,abused,ordamaged;

(d)hasbeen usedwith items not providedby

Synology other than the hardware or software for

which the Product is designed; or (e) otherwise

failsto conform to the Product specificationsand

such failure is attributable to causes not within or

under Synology's control.  Further, the foregoing

warrantieswillbevoidif(1)Customerdisassembles

the Product except as authorized by Synology;

(2) Customer fails to implement any correction,

modification,enhancement,improvement orother

updatemade available toCustomer bySynology;

or(3) Customerimplements,installs or usesany

correction,modication,enhancement,improvement

orotherupdate madeavailablebyanythird party.

ThewarrantysetforthinSection2.1willterminate

uponCustomer'ssaleortransferoftheProducttoa

third party.

2.7 D i s c l a i m e r o f W a r r a n t i e s .

T H E

WARRANTIES,OBLIGATIONS,ANDLIABILITIES

O F  S Y N O L O GY A N D  THE R E M E D I E S  O F

CUSTOMER SET FORTH IN THIS WARRANTY

ARE E X C L U S IVE A N D  IN SUBSTI T U T I O N

FOR,  AND C USTO MER H EREBY WAIVES,

RELEA S E S A N D DISC L A IMS,ALL OTHER

WARRANTIES,OBLIGATIONSAND LIABILITIES

OF SYNOLOGY AND A LL OTHER RIG HTS ,

CLAI M S  A N D  R E M E D I E S  O F  C U S T O M E R

AGAINST SYNOLOGY, EXPRESS OR IMPLIED,

ARIS I NG B Y L AW  OR O THERWISE,  WITH

RESPECTTOTHEPRODUCT,ACCOMPANYING

DOCUMENTATIONOR SOFTWAREANDANY

OTHER GOODS OR SERVICES DELIVERED

U N D E R  T H I S  WA R R A N T Y,  I N C L U D I N G ,

BUT NOT LIMI TED TO ANY:   (A)  IMPL IED

WA R R A N T Y  O F  M E R C H A N TA B I L I T Y  O R

FITNESSFORAPARTICULAR PURPOSE OR

USE; (B) IMPLIED WARRANTYARISING FROM

COURSE OF PERFORMANCE, COURSE OF

DEALING, OR USAGE OF TRADE; (C) CLAIM

OF INFRINGEMENT OR MISAPPROPRIATION;

OR (D) CLAIM IN TORT (WHETHERBASED ON

NEGLIGENCE,STRICT LIABILITY, PRODUCT

LIABILITY OR OTHER THEORY).  SYNOLOGY

MAKES NO GUARANTEEAND SPECIFICALLY

DISCLAIMSANY WARRANTYTHATTHE DATA

ORINFORMATIONSTOREDONANYSYNOLOGY

PRODUCTWILLBESECUREANDWITHOUTRISK

OF DATA LOSS.  SYNOLOGY RECOMMENDS

TH AT CU S TOME R  TA K E S  A P P R O P R IAT E

MEASURESTOBACKUPTHEDATASTOREDON

THEPRODUCT.SOMESTATES/JURISDICTIONS

DO NOTALLOW LIMITATIONS ON IMPLIED

WARRANTIES,SOTHEABOVELIMITATIONMAY

NOTAPPLYTOCUSTOMER.

Section 3. Limitations of Liability

3.1 Force Majeure.

Synology will not be liable

for, or be considered to be in breach of or default

under this Warranty on account of, any delay or

failure to performas required by this Warranty

as a result of any cause or condition beyond its

reasonablecontrol(including,withoutlimitation,any

actorfailuretoactbyCustomer).

3.2 Disclaimer of Certain Damages.

IN NO

EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE

LIABLEFORTHECOSTOFCOVERORFORANY

INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE,

CONSEQUENTIAL OR SIMILAR DAMAGES OR

LIABILITIES WHATSOEVER (INCLUDING, BUT

NOTLIMITEDTOLOSSOFDATA,INFORMATION,

REVENUE,PROFITORBUSINESS)ARISINGOUT

OF OR RELATINGTO THE USE ORINABILITY

TO USETHEPRODUCT,ANYACCOMPANYING

DOCUMENTATIONOR SOFTWAREANDANY

OTHER GOODS OR SERVICES PROVIDED

UNDERTHISWARRANTY,WHETHERBASEDON

CONTRACT,TORT(INCLUDINGNEGLIGENCE),

STRICT LIABILITY OR OTHERTHEORY EVEN

IF SYNOLOGY HAS BEEN ADVISED OF THE

POSSIBILITYOFSUCHDAMAGES.

3.3 Limitation of Liability.

SYNOLOGY'S

AND ITS SUPPLIERS' LIABILITYARISING OUT

OF OR RELATINGTO THE USE ORINABILITY

TO USETHEPRODUCT,ANYACCOMPANYING

DOCUMENTATIONOR SOFTWAREANDANY

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Synology DX1215 User's Guide Page 25

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